It’s time we had a talk about email blacklisting.

Written by Tyler Jacobson on September 30, 2013

We know that email blacklisting drives you crazy. Let’s get down to brass tacks and clarify this situation as much as possible. It does us no favors if you, as a customer who relies on the functionality of our services, believe that this is happening or continuing due to neglectful behavior on our part. That only causes further frustration for you and takes away from the perceived value of our services.

Alright…. (stretches neck – shakes arms) Let’s do this! (Also,

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Latest versions of popular web apps: 9-27-13 edition

Written by Tyler Jacobson on September 27, 2013

Make sure that your web apps are always running the latest version. Quite often, updates to web apps contain essential security fixes rather than feature upgrades. Keeping your apps up to date helps to keep the server and, most importantly, your site secure.

Below are the latest versions of some of the more popular web apps. If you don’t see yours here, please be sure check the developers site to ensure you’re running the current version. If it’s been a year

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iOS 7 Lock screen vulnerability and how to fix it.

Written by Tyler Jacobson on September 19, 2013

We’ve just come across an interesting article in TUAW about a vulnerability in iOS 7’s lock screen, which will let anyone access your apps without ever needing to unlock your device.

If you want to feel like a super-elite hacker, if only for a moment, grab your iOS 7 enabled device (not someone else’s) and go to the lock screen.

With the lock screen active, swipe up to enter the Control Center.
Now, click on the Timer to launch the Timer app.
Double-tap the

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Latest versions of popular web apps: 9-19-13 edition

Written by Tyler Jacobson on September 19, 2013

Make sure that your web apps are always running the latest version. Quite often, updates to web apps contain essential security fixes rather than feature upgrades. Keeping your apps up to date helps to keep the server and, most importantly, your site secure.

Below are the latest versions of some of the more popular web apps. If you don’t see yours here, please be sure check the developers site to ensure you’re running the current version. If it’s been a year

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Prevent blacklisting: Do these 3 things right now!

Written by Tyler Jacobson on April 3, 2013

The wave of hacked email accounts is hitting some sort of terminal velocity lately. The result of this, as some of you may have seen, is servers ending up on blacklists, which ultimately prevents some of your messages from reaching  the intended recipients.

We take every precaution on this end to prevent spam from being sent through our server and staying off of blacklists, but unfortunately, the most vulnerable points of exploitation are on your end. Once your email account or

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Patty.machighway.com blacklist issues 1/7/2013, 1/8/2013

Written by Tyler Jacobson on January 8, 2013

A customer on the patty.machighway.com server had their email address compromised by a spammer. The spammer then sent several thousand messages out from patty.machighway.com which has caused the server to end up on multiple blacklists. As a result, many of our customers on that server have received bounce-back replies from servers rejecting their messages.

Once the exploit was detected, the offending email account was shut down and spam ceased to be sent from our server.

This is a very unfortunate situation and

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How to retrieve your forgotten passwords

Written by Tyler Jacobson on August 25, 2012

At the top of this series of posts about passwords, I encouraged you to “Go ahead and forget your passwords.”  If you followed this sage advice and did in fact forget your passwords, you will find that this leads to an inevitable problem:

You’ll have forgotten a password.

As much as we’ve trusted our computers to keep our information intact and offloaded from our soft, grey brains, we find that of the hundreds, possibly thousands of passwords we’ve created, we actually need

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WordPress hacks are becoming more common. Take these steps to protect your site.

Written by Tyler Jacobson on August 24, 2012

I love WordPress. Its ease of use, flexibility, and expandability make it my go-to whenever I’m starting a new site. But just as Voltaire once said (though we’re 80% sure he wasn’t speaking of WordPress):

“With great power comes great responsibility.”

The power of WordPress has made it one of the most popular web apps on the Internet. That popularity has made WordPress a favorite target for hackers. Over the last year we’ve seen WordPress hacks spike aggressively. If you haven’t seriously recognized

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What makes a strong password?

Written by Tyler Jacobson on August 17, 2012

In my last article, I discussed how and why it’s a good idea to use unique passwords for everything and then advised you to forget those passwords. In that article, I made note that there will be times when you need a memorable password that you don’t want to forget.

When that need arises, you’ll want to make sure that not only is your password memorable, but also unique and strong. Read on and I’ll show you how to easily create

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Go ahead and forget your passwords.

Written by Tyler Jacobson on August 9, 2012

I can’t tell you how many frustrated grumbles of “I’ve got too many passwords,” I’ve heard from customers and co-workers in my career. We all know it’s true; We’ve got passwords for our email, our control panel, our client area, our WordPress admin area, and that’s just where your MacHighway web hosting account is concerned. How much stress do we carry by just trying to remember all of the passwords in our lives, not to mention the added irritation when we

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